Returns & Exchanges
At Lavish Alice, we want you to be completely satisfied with your purchase. If your order isn't quite right, you can return items within 28 days of receipt for a full refund or exchange, provided they are in their original, unworn condition with all tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Repackage Items
Carefully place the items in their original packaging, ensuring all designer tags and security ribbons remain intact to qualify for a refund.
Generate Shipping Label
Choose your preferred courier method through the portal to download and print your prepaid return shipping label.
Drop Off and Track
Drop your package at the nearest authorized collection point and keep your proof of postage until your refund has been processed by our team.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing